Privacy Policy

About this statement

This Privacy Notice sets out key information concerning how we collect and use information about you. Our aim is to ensure you are fully informed as to how we will use it and the rights you have in respect of it. We will not store or process your personal information outside of Ireland.

Lawful Basis for Processing

Under GDPR Article 6, we must have a valid legal reason to process your data. We process your information under the following grounds:

    • Contractual Necessity: To process your orders, manage account applications, and fulfill our service obligations to you.
    • Legal Obligation: To comply with Irish tax laws and statutory financial reporting (e.g., Revenue records).
    • Legitimate Interests: For standard business correspondence, website security, and internal administration.
    • Consent: Where you have opted-in to receive marketing communications or accepted non-essential cookies.

    What information do we collect?

    When browsing www.relianceautomation.ie, no information is collected that can personally identify you. However, when using our services, you may provide:

    • Name, postal address, and email address.
    • Job title and tax number.
    • Details of orders and bank account information (for suppliers).

    You provide this when submitting contact forms, invoices, or account applications.

    Cookies and Tracking

    Strictly Necessary Cookies: These are essential for the website to function and do not require consent.

    Non-Essential Cookies: We only use these if you provide explicit, active consent via our cookie banner. You can withdraw your consent or configure your browser to reject cookies at any time.

    Data Security

    We implement “Technical and Organisational Measures” to ensure the security of your data. This includes:

    • Encryption: Protecting data during transmission and storage where feasible.
    • Access Controls: Ensuring only authorised staff with a specific business need can access personal information.

    Who receives your personal data?

    We may share your information with:

    • Sub-contractors: Specifically for the delivery of your goods.
    • Professional Advisers: For the purpose of obtaining legal or financial advice.

    Details of the Data Controller

    Reliance Automation

    Address: 50 Eastgate Drive, Eastgate Business Park, Little Island, Co Cork, Ireland.

    Email: data@relianceautomation.ie

    Retention of Data

    • General Records: Retained for 24 months from the date of the last business transaction.
    • Tax/Financial Records: Retained for 7 years to comply with Irish tax law.

    Your Rights

    You have significantly strengthened rights under GDPR:

    • Right to Access/Rectify/Delete: You can request copies of your data or ask us to correct or erase it.
    • Right to Withdraw Consent: You may withdraw consent at any time; we will stop processing within one working day of verification.
    • Right to Object: You can stop the use of your data for direct marketing immediately upon request.
    • Right to Data Portability: You have the right to receive your data in a structured, machine-readable format.
    • Right to Restriction: You can request that we “pause” processing while you contest data accuracy or object to its use.

    Lodging a complaint

    You may lodge a complaint with the Data Protection Commission:
    Canal House, Station Road, Portarlington, Co. Laois, Ireland.
    www.dataprotection.ie